Tuple's Enterprise Pricing Details

Cost

Our Enterprise plan costs $40/user/month or $400/user/year.

There is a $2,000 one-time setup fee. (We waive this for some folks. See below.)

We also have an expensive but predictable unlimited plan.

Benefit

The difference between our standard plan and the Enterprise plan is SSO support. Your users can sign up for and authenticate to Tuple using your SAML solution (Okta, OneLogin, etc.)

This approach lets your IT folks manage access to Tuple from a central location.

Payment via invoice/PO

You can pay via invoice/PO if you purchase an annual plan.

If you wish to pay month-to-month, we require a credit card on file that will be charged automatically.

  • You accept our Terms of Service without changes.
  • You don't require filling out/signing of contracts or documents that need legal/compliance review on our end.

Setup fee

We charge a one-time setup fee of $2,000 to cover engineering time setting up your SSO and paying for legal/compliance reviews of your documents.

We are more than happy to waive this fee if you can support a streamlined purchasing process:

  • You accept our Terms of Service without changes.
  • You don't require filling out/signing of contracts or documents that need legal/compliance review on our end.

Adding and removing seats

When paying monthly

We charge you as your usage goes up and down. Easy peasy.

If you add a user in a given month, we start charging you for them. (The first month's charge is pro-rated.)

If you remove a user, we stop charging you for them.

When paying annually

We charge you only when your usage exceeds the number of seats you've purchased. Think of seats as available slots, and not tied to individuals (they are not "named").

Imagine you purchased 50 seats for your team.

50 folks sign up for Tuple and become happy users.

Later, 10 folks decide to stop using Tuple (bummer!) Those 10 seats are now available for other developers.

After some more time, 20 additional users sign up. All 20 are allowed to sign up and start using the app right away, even though you now have 60 users.

After a month or so, we'll detect that you have more than your 50 original users and send you an invoice for the 10 additional seats. This charge will be pro-rated based on how much of the year has elapsed since you signed up.

For example, if you add one new user 6 months after signing up, we'll charge you $200 for that user. Half the year has elasped, so we charge you half the normal cost.

Tiered discounts

As you might expect, our per-user price goes down as your user count goes up.

Your first 100 users are $40/month or $400/year.

Users 101-300 are $34/month or $340/year.

Users 301-500 are $28/month or $280/year.

Users 501+ are $22/month or $320/year.

Unlimited plans

Some of our customers prefer to pay a single flat amount for unlimited users.

This is nice for budget predictability, since you pay once for the year regardless of team growth.

To calculate your price for unlimited users, multiply your number of full-time engineers by $400, and discount by 30%.

Cut us a check for that amount, and you won't pay another dime in the next year, regardless of how fast you're growing.

Questions?

We'd love to hear from you. Emails go directly to a co-founder with signing authority. Please email us and we'll get you straightened out.

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