Job opening: Senior Product Designer

Full-time. Remote.

tl;dr: We're looking for a rare breed: someone who can interview users, design thoughtful features, and then produce high-fidelity mocks for our engineers to implement. If that's you, we're dying to talk to you.

Who we are

Tuple is a macOS app for remote pair programming (with an eventual Linux client likely).

We (Ben, Spencer, and Joel) founded the company 2 years ago because we hated pairing over Slack and Zoom. We believed that by focusing on remote pairing exclusively, we could create a tool that developers would actually like.

We bootstrapped the company from our own savings, and only hired our first full-time employee a few months ago (an awesome engineer named Mikey).

Despite these constraints, things are working really well. People are doing tens of thousands of pairing sessions on Tuple each week, including the savvy engineers at Stripe, Basecamp, and Shopify.

(Want the latest on how things are going? Ben hosts a weekly podcast where he shares regular updates.)

Role overview

Larger companies have separate roles for Product Manager (talks to users, owns the roadmap), UX (figures out how things should work), and UI (implements the design).

We're still a small startup (four full-timers, two part-timers), so we're looking for someone who can do all three.

Not at the same time, mind you. You'll switch between them depending on the needs of the product and team.

Later, we'll likely expand the Product team and you can focus on the parts that interest you most.

As our Senior Product Designer, you'll have a strong influence on what we build and when. You won't be on your own, though. You'll have input from the CEO and the folks in Engineering, Support, and Sales. We all want an awesome roadmap, and will happily contribute to it.

A key part of this role is getting incredibly familiar with our customers. You'll be talking to them constantly and using their feedback to guide your decisions. When we know what to build, you'll design UIs for our native macOS app.

This is a critical role, and we're looking for someone with a rare combination of skills. As such, we expect to pay a premium for you.

Things you'll do a lot

  • Talk to users. You'll show them early mocks of things we're working on, and iterate based on their feedback. After we ship something, you'll follow up and make sure we nailed it.
  • Watch people sign up for Tuple and then fix the parts that were unclear.
  • Design the UX/UI for complex interactions in the Tuple application. Things like having multiple people with remote control ability, or sharing only part of your screen, or reducing the perceived latency of Tuple.
  • Keep a steady pipeline of shaped/designed features for engineering to tackle.
  • Collaborate with Engineering as your changes are implemented and on-the-fly decisions are needed.

Things you must do well

  • Maintain a crazy-high bar for product polish.
  • Interview users.
  • Learn the macOS design language and create mockups for our devs.
  • See projects through.
  • Write.
  • Ideally, but not a deal-breaker: write HTML/CSS. Open PRs on our webapp with design improvements.

Projects you’re likely to work on

  • Improving the onboarding experience for new users.
  • Reducing the frequency at which we're asked for features we already have 🤦🏻‍♂️.
  • Figuring out how to give 3+ people remote control of a computer without everyone losing their sanity.

Things you won't have to do

  • Work without feedback and input from others.
  • Ask permission to try interesting projects.
  • Work nine to five.

Why you might want to work with us

  • We're tiny, so there are no layers of bureaucracy to work through. You can have a huge impact here.
  • We rarely have meetings.
  • You can work remotely, though you'll need to have reasonable overlap with Boston's time zone (no more than ~6 hours' difference, please).
  • You'll have a front-row seat at an early-stage, fast-growing company. If you hope to start your own thing someday, this could be great preparation.
  • You'll report to our CEO, Ben.

Why you might not want to work with us

  • We're new at this. We're learning how to run a company, and are bound to make mistakes. We want you to tell us when we do, though!
  • We hire slowly, so you won't have 5 people reporting to you in a year like you might at a hyper-growth startup.
  • You'll report to our CEO, Ben.

Salary

$125k-$175k

How to apply

Sign up for Tuple's two-week free trial, try it with a friend, and propose a project to improve some aspect of the experience. Act as if we already work together and you're pitching us on the next thing we should spend a month on. Email your proposal to ben+designer@tuple.app.