tl;dr: We're a growing company with a small team that needs to focus our energy on high-impact work. As we grow, various operational tasks naturally build up, diverting our team from their core responsibilities. We're looking for an Ops Associate who is a master at task and time management to take the reins of these operations and execute them intelligently with a high degree of autonomy.
Tuple is an app that lets developers pair program while working remotely. Think of it a bit like super-powered Zoom screen-sharing, used by developers who are writing code together in real-time from the comfort of home.
Folks switch to Tuple because the screen-sharing is extremely high quality (important when viewing source code together) and the remote control is seamless and low-latency (important when controlling someone else's computer via the Internet).
We founded the company five years ago because we disliked the existing pairing tools, and believed that by focusing on this particular use-case, we could create something developers would love.
Turns out we were pretty much right: we've grown to millions in ARR and tens of thousands of paid users in five years without any outside funding or full-time sales help.
At Tuple, we're proud of curating a team of talented folks who are experts at their craft. As we've grown, the complexity of our operations has increased, leading to a proliferation of tasks that, while vital, tend to pull people's attention away from their most high-leverage work. This is where you come in.
As our Ops Associate, you'll be the engine that keeps our operations running smoothly. This isn't your run-of-the-mill virtual assistant job; we're looking for someone extraordinary. You'll work closely with our entire team, taking tasks off their plates and handling them efficiently and effectively. Your work will directly contribute to helping the team focus on what they do best.
These tasks will range from things that take a few minutes to a few hours; here are some examples:
Since the number of these tasks has a natural ebb and flow, this will start as a part-time role.
Initially, you'll report to and work directly with our COO, Stephen.
He's an expert at at managing lots of tasks at once using the Getting Things Done methodology, and you'll need to handle this work with a similar level of organization, follow-through, and effectiveness.
$25-$40 per hour, depending on experience.