Tuple's Terms of Service
By using Tuple (“Service”), you are agreeing to be bound by the
following terms and conditions (“Terms of Service”).
Tuple, LLC (“Company”) reserves the right to update and change
these Terms of Service without notice.
Violation of any of the terms below may result in the
termination of your account.
You are responsible for maintaining the security of your
account and password. The Company cannot and will not be liable for any
loss or damage from your failure to comply with this security
You may not use the Service for any illegal purpose or to
violate any laws in your jurisdiction (including but not
limited to copyright laws).
You must provide your legal full name, a valid email address,
and any other information requested in order to complete the
Your login may only be used by one person – a single login
shared by multiple people is not permitted.
Payment, Refunds, Upgrading and Downgrading Terms
The Service is billed on a subscription basis
("Subscription(s)"). You will be billed in advance on a recurring and
periodic basis ("Billing Cycle"). Billing cycles are set either on a
monthly or annual basis, depending on the type of subscription plan you
choose when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will
automatically renew under the exact same conditions unless you cancel it or the
Company cancels it. You may cancel your Subscription renewal
through our website or by contacting Tuple customer support
A valid payment method, such as a credit card, is required to
process the payment for your Subscription. You shall provide the Company with
accurate and complete billing information including full name, company name,
address, state, zip code, and a valid payment method information. By submitting
such payment information, you automatically authorize the Company to charge all
Subscription fees incurred through your account to any such payment
Modifications to the Service and Prices
The Company reserves the right at any time and from time to time
to modify or discontinue, temporarily or permanently, any part of the Service
with or without notice.
Prices of all Services are subject to change upon 30
days notice from us. Such notice may be provided at any time by posting the
changes to the or the Service itself. The Company shall not be liable to you or
to any third party for any modification, price change, suspension or
discontinuance of the Service.
Your use of the Service is at your sole risk. The service is
provided on an “as is” and “as available” basis.
- Technical support is only provided via email.
You understand that the Company uses third party vendors and
hosting partners to provide the necessary hardware, software,
networking, storage, and related technology required to run the
You must not modify, adapt or hack the Service.
You must not modify another website so as to falsely imply that
it is associated with the Service or the Company.
You agree not to reproduce, duplicate, copy, sell, resell or
exploit any portion of the Service, use of the Service, or access
to the Service without the express written permission by the
We may, but have no obligation to, remove accounts that we
determine in our sole discretion are unlawful or violates any
party’s intellectual property or these Terms of Service.
Verbal, physical, written or other abuse (including threats of
abuse or retribution) of any Service customer, Company employee
or officer will result in immediate account termination.
The Company does not warrant that (i) the service will meet your
specific requirements, (ii) the service will be uninterrupted,
timely, secure, or error-free, (iii) the results that may be
obtained from the use of the service will be accurate or
reliable, (iv) the quality of any products, services,
information, or other material purchased or obtained by you
through the service will meet your expectations, and (v) any
errors in the Service will be corrected.
You expressly understand and agree that the Company shall not be
liable for any direct, indirect, incidental, special,
consequential or exemplary damages, including but not limited to,
damages for loss of profits, goodwill, use, data or other
intangible losses (even if the Company has been advised of the
possibility of such damages), resulting from: (i) the use or the
inability to use the service; (ii) the cost of procurement of
substitute goods and services resulting from any goods, data,
information or services purchased or obtained or messages
received or transactions entered into through or from the
service; (iii) unauthorized access to or alteration of your
transmissions or data; (iv) statements or conduct of any third
party on the service; (v) or any other matter relating to the
The failure of the Company to exercise or enforce any right or
provision of the Terms of Service shall not constitute a waiver
of such right or provision. The Terms of Service constitutes the
entire agreement between you and the Company and govern your use
of the Service, superseding any prior agreements between you and
the Company (including, but not limited to, any prior versions of
the Terms of Service).
Questions about the Terms of Service should be sent
Any new features that augment or enhance the
current Service, including the release of new tools and resources,
shall be subject to the Terms of Service. Continued use of the
Service after any such changes shall constitute your consent to